How to Use Store Credit

"Store credit" is a balance you can put straight toward a purchase.

Here we walk through signing in, checking the balance and using it at payment, with the actual screens.

1. Sign in

Open "Log in" from the online store menu. You can sign in with your registered email address (no password needed).

① Enter your registered email address and press the arrow.

Entering an email address on the sign-in screen
Enter your email address and submit

② Enter the 6-digit verification code sent to that address, and you are signed in.

Entering the 6-digit verification code from the email
Enter the 6-digit code sent to your email

*There is no password to remember. Each time you sign in, a new code arrives by email and lets you in.

2. Check your balance

Once signed in, open "Profile" in your account. Store credit and the current balance appear under "Payment methods".

Store credit balance shown under payment methods in the profile
The store credit balance appears under "Payment methods"

3. Use it to pay for a purchase

Put the items you want in the cart and go to "Check out".

Proceeding to checkout from the cart screen
Add items to the cart, then go to "Check out"

① On the payment screen, tick "Apply store credit".

Ticking apply store credit on the payment screen
Tick "Apply store credit"

② The balance is deducted from the order total. Anything above the balance can be paid by a normal method such as a credit card.

The total with store credit deducted
Store credit is deducted from the total (for example, ¥8,000 applied against ¥11,000, leaving ¥3,000 to pay)

Notes

The balance and its expiry date can be checked at any time from "Profile" in your account.

If anything is unclear, please do get in touch.